Shipping policy

Shipping Policy

Last Updated: July 2026

Thank you for shopping with Kiora Bags.

Processing Time

Orders are processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery time is 8–15 business days depending on your location.

Please note that shipping times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.

Tracking

Once your order has been shipped, a tracking number will be provided (when available) via email so you can monitor your shipment.

Shipping Costs

We currently offer free standard shipping on eligible orders as displayed during checkout.

Incorrect Address

Customers are responsible for providing an accurate shipping address. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to investigate the issue and provide an appropriate resolution where possible.